What are my payment options?
We currently accept credit card payments only.
How will the payment appear on my credit/debit card or PayPal statement?
Payments will show on your Credit card statement as 'Lindas Stars'.
How much does delivery cost?
All items, except the promotional ones, come free of shipping charge.
For more information, please visit us here https://www.lindastars.com/pages/shipping
How long does delivery take?
Orders from USA warehouse are normally delivered within 3-6 working days from dispatch and 18-24 days from our international warehouse.
Delivery for countries outside the USA is 10-15 working days.
Can you dispatch to an alternate address?
Yes, we can ship to an alternate address, just place the order and enter your shipping address which does not have to be the same as the credit card holder name.
How will I know you received my order?
You will receive an email confirmation once your order has been successfully received.
If you don’t receive an email within 24 hours of placing your order please check your junk email folder.
If you still haven’t received an email then please contact us at firstname.lastname@example.org.
When will my order be dispatched?
For items in stock, orders are normally dispatched within 1- 4 business days.
(dispatching may take longer during sales and holiday season).
Can I cancel an order once it has been placed?
Your order can be canceled up until the point that it has been dispatched.
Please contact us at email@example.com.
If your order has been dispatched you can return it unused with the original invoice within 30 days for a refund.
How long do I have to return an item?
You can return an item for the exchange or refund within 30 days of receiving your order if you are not completely satisfied.
The item must be returned unused and in its original packaging.
Refunds or exchanges will not be provided until the item has been received.
If part of an order is returned for a refund resulting in the original order value to drop below the free delivery threshold the original postage cost will be deducted from the refund.
Refunds normally take up to 10 days and can only be made to the credit card or PayPal Account originally used for the purchase.
Please contact us prior to returning an item so we can deal with your refund as quickly as possible, either by email or telephone with your order number.
How do I return the item?
If you want to return the item please contact us and we'll send you a prepaid RMA form.
Lindas Stars takes your privacy seriously and only uses the information you provide with the high level of security. The information you provide is used to process your payment and order and all information is encrypted for safe transfer. Lindas Stars may from time to time contact you the customer with offers and promotions by the email address you provide during checkout. If you do not wish to receive such emails we will at your direction immediately remove you from future emails.
Rights of the Seller
The Seller may at any time update prices on the website. The Seller reserves the right to withdraw any goods from the website at any time.
If you have any questions please get in touch via the Contact Us page.